ફોન GPay, PhonePe, Paytm સાથે ચોરાયો? અત્યારે આ કરો
ભારતમાં ફોન ચોરાવો = wallet ચોરાવો. દરેક payment app block, bank account protect, fraud prevent — સૌ ઝડપી steps.
Step 1: SIM Block (સૌથી Important)
ભારતમાં દરેક UPI transaction ઉપર OTP registered mobile number પર આવે. ચોર પાસે SIM + phone = OTPs receive. SIM block — route completely cut.
- Jio: 1800-889-9999 — Free, 24/7. "Block my SIM" — Aadhaar/alternate number verify.
- Airtel: 121 — Lost/stolen SIM option. Any Airtel store with ID.
- Vi (Vodafone Idea): 199 — Emergency SIM block. Store with ID same-day replacement.
- BSNL: 1800-180-1503 — Nearest BSNL office with ID.
30 minutes માં act: UPI fraud mostly 30–60 minutes ઉpore ches phone theft pachhi.
Step 2: દરેક UPI App Block
SIM block પછી પણ — family member અથવા borrowed phone વડે:
Google Pay (GPay): pay.google.com → Settings → Manage linked accounts. અથવા 1-800-419-0157 (Google Pay India). myaccount.google.com → Security → Your devices — device remove.
PhonePe: Call 080-68727374. અથવા support@phonepe.com — registered number, block request. New device PhonePe install → Login → deregister old device.
Paytm: Call 0120-4456-456 (24/7). paytm.com → Profile → Security → Deactivate on lost device.
BHIM / Bank UPI Apps: Bank 24/7 helpline — UPI freeze request. Branch visit with ID. NPCI helpline: 1800-120-1740.
Step 3: Bank Call
Bank 24/7 helpline — account temporary freeze અથવા UPI/NEFT/IMPS outgoing block. Account number ready.
SBI: 1800-11-2211 | HDFC: 1800-202-6161 | ICICI: 1800-200-3344 | Axis: 1800-419-5959 | Kotak: 1860-266-2666 | PNB: 1800-180-2222 | Canara: 1800-425-0018
ઉpore nej hoy — "[bank name] 24x7 helpline" search. All numbers free.
Step 4: Cybercrime Report
પૈસા transfer થઈ ગયા — તત્કાળ report. Faster = higher recovery chance through banking fraud reversal.
- 1930 call: National Cybercrime Helpline, 24/7. Banks directly coordinate — fraudulent transactions freeze.
- cybercrime.gov.in: UPI reference number, amount, time, recipient UPI ID સાથે online complaint.
- Local police FIR: Bank statement (fraudulent transaction). Insurance + formal reversal માટે required.
UPI Fraud કેવી રીતે થાય
Screen unlock + open app (High risk): Lock screen PIN નહીં — GPay/PhonePe direct open. ₹5,000 નીચે transfer second PIN નહીં. Fix: Strong lock screen PIN + unique UPI PIN.
SIM swap / OTP interception (High risk): ચોર SIM (fake ID SIM swap) — OTPs receive, new device UPI register. Fix: 30 minutes માં SIM block.
Saved card exploitation (Medium risk): Amazon, Flipkart saved cards — lock PIN known = purchases without UPI PIN. Fix: Shopping app website ઉpper PC थी cards delink.
ચોરી પહેલાં Protect
UPI PIN lock screen PIN થી અલગ: Second code — transfer impossible without.
Payment app lock enable: GPay, PhonePe, Paytm in-app lock. Phone unlock પછી પણ PIN/fingerprint.
Daily UPI limit set: Bank app — daily limit (e.g. ₹10,000). Single transaction drain ન.
Bank helplines second device: Spouse/family member phone ઉpper save now.
Raksha remote lock: Lost mode activate — screen lock immediately, app access prevent.